Return Authorization Form

Click here to download the return/exchange authorization form.

Returns 

If you are not completely satisfied with your purchase, you may return unworn, undamaged items with all original packaging and tags intact within 30 days from the date your purchase is marked as delivered to you.  To be eligible for a return, your item must be unused, unworn and in the same condition that you received it. It must also be in the original packaging with tags intact.  We do not provide pre-paid shipping labels for returns.  You are responsible for shipping the item back to us and we recommend using a trackable or insured shipping method to guarantee successful delivery of your returned item.

Please note:
We charge a 15% restocking fee of the purchase price for each item returned that will be deducted from your refund.
We do not refund international shipping charges or any upgraded shipping costs that you may have purchased.

Exchanges
Exchanges are only accepted if you need the same item in a different size.  An item is only eligible for an exchange within 30 calendar days from the date your package is marked as delivered to you.  You are responsible for shipping the item back to us.  Once we have received your item in its original condition, we will mail you the exchange.  

Please mail your items back to the following address:

BELLE & KAI
Attn:  Minnie Lin
703 Newington Ln
Sugar Land TX 77479 

Please fill out the form below and include it with your return to ensure that your return or exchange is processed correctly.  Missing or incomplete information may result in a delay in your refund or exchange.

 

 
RETURN/EXCHANGE AUTHORIZATION FORM
 

Name on order: 

Order number: 

Shipping Address: 

Phone: 

Email Address: 

Are you requesting a refund or exchange? 
  
  
Please state the reason for your return: 
  
  
If exchanging, please indicate what item you are returning and what size you need as a replacement: 
  
  
Please mail all items back to the following address:
BELLE & KAI 
Attn:  Minnie Lin 
703 Newington Ln 
Sugar Land, TX 77479